FAQ

How quickly will recipients get my message?
Usually, it takes several minutes to send all messages, our infrastructure is powerful enough, and we do not have long waiting queues. However, delivery ti...
Mon, 16 Mar, 2020 at 6:18 PM
Why use SMS if everyone uses messengers?
You are right; everyone uses messengers. There are so many of them: Skype, FB messenger, Whatsapp, Viber, Telegram, WeChat, Snapchat, Slack. Each of them ha...
Mon, 16 Mar, 2020 at 6:18 PM
Best practices for message content
Bast practices These best practices make messages more valuable to consumers and less likely to trigger real-time content analysis from flagging messages i...
Tue, 24 Mar, 2020 at 10:57 AM
Why my account may be blocked?
Unpaid invoice Member Signal tries to charge your credit card after each full month of using a system. If payment fails, then you will be notified by email...
Sun, 5 Apr, 2020 at 12:36 PM
Why I cannot send text to recipients outside of the US or Canada?
Member Signal service is provided only in the US and Canada. That means - Your billing address should belong to the US or Canada. - System ignores phone num...
Fri, 25 Sep, 2020 at 12:07 PM
Why do not you serve FREE and TRIAL Wild Apricot accounts?
Member Signal can only work with Wild Apricot accounts on paid billing plans. It is an intentional limitation to protect our system from spammers and thus m...
Tue, 28 Apr, 2020 at 11:52 AM
Merge tags
What is merge tags? Merge tags are a way to personalize your message. When you send a message with a merge tag, the system replaces it with an appropriate ...
Mon, 17 Aug, 2020 at 12:06 PM
Do I need to get a consent to send text messages?
According to US law (The Telephone Consumer Protection Act), organizations have to get explicit consent to send text messages.  However, there is an imp...
Mon, 17 Aug, 2020 at 9:56 PM